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||Coral Gables, FL United States
Assistant Director, Graduate Business Admissions|
Miami Herbert Business School (MHBS) is a comprehensive business school, offering undergraduate business, full-time MBA, Executive MBA, MS, PhD and non-degree executive education programs. One of 12 colleges and schools at the University of Miami, the Business School is in a major hub of international trade and commerce and acclaimed for the global orientation and diversity of its faculty, students, and curriculum. The school delivers programs at its main campus in Coral Gables, Florida as well as at other locations across the state and abroad.
Miami Herbert Business School is currently seeking an Assistant Director of Graduate Admissions and Engagement. Under the guidance of the Associate Director of Admissions and Engagement, the incumbent will be responsible for representing the University of Miami Herbert Business School in all facets of recruiting, admissions and engagement.
The Assistant Director, Admissions recruits qualified students for admis sion to the school in accordance with applicable internal and external policies and regulations. Moreover, the Assistant Director, Admissions oversees the management of time and inquiry resources to generate interest of target populations in programs offered by the institution.
CORE JOB FUNCTIONS
Explains educational programs, expected outcomes, student services, and financial considerations to students, parents, and educators.
Makes prompt and effective contact with inquiries and redirects unqualified candidates.
Secures personally developed referrals by obtaining contact information of those that may be interested in programs offered.
Nurtures interested applicants over their entire decision journey, carefully understanding their preferences and guiding them towards appropriate options in the schoolís program portfolio.
Schedules and conducts interviews and pursues qualified candidates for enrollment.
Forecasts projected new students on a periodic basis for senior managing staff.
Understand the programís target audience and effectively articulate programsí value proposition Conducts follow-up meetings with all applicants to ensure successful matriculation.
Assists other personnel and departments with data collection.
Develops, leads, and participates in recruitment and enrollment events and activities.
Develops and implements process for collecting required documents from students, such as transcripts and certifications.
Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
Ensures employees are trained on controls within the function and on University policy and procedures.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
Bachelor degree in a related field required
Master degree (MBA) preferred
A combination of relevant education and experience may be considered.
Minimum 3 years of relevant experience
Department Specific Functions
Assist prospective students (via e-mail, phone, virtual information sessions, walk-ins, scheduled appointments and/or recruiting events) with inquiries and provide insights about our graduate business programs, which include: Full-Time MBA (including MBA dual-degree programs and an Accelerated MBA program), Professional and Executive MBA programs, and specialized masters programs based in Miami.
Establish best practices to recruit prospective students in order to deliver high-quality Graduate level programs.
Assist the Managers, Assistant Directors, and Associate Directors with processing applications and coordinating the file review procedure as well as assist with student application processes, including interviewing and file evaluation.
Work with advising team to ensure successful transition of deposited graduate applicants.
Verify application and enrollment statistics and monitor applicantsí data to ensure accuracy and consistency of information.
Interact and work with Program Directors and Advisors as well as the Career Advancement Team to ensure superior customer service to prospects, applicants, enrolled students and internal stakeholders.
Lead, support, and attend admissions events for increased brand awareness and in support of delivering a best-in-class full student lifecycle.
Provide assistance to the Graduate Admissions Team in the management of the prospect and applicant database (currently Salesforce). This includes updating of prospect and applicant data in the database and use of the database to effectively provide service to graduate business applicants.
Provides assistance to the Graduate Admissions Team in managing Student Ambassadors, who are essential in carrying out office duties. Assistance includes: scheduling office hours, training and coordination of the master event schedule; ensuring assigned projects are being completed on time and within quality standards; analyzing the effectiveness of projects assigned to the Student Assistants.
Assist with the planning and execution of recruiting, marketing and other related events.
Provide administrative assistance with travel requests, accounts payable, supplier relationships and other responsibilities associated with office management.
Other duties as assigned and required
Knowledge, Skills and Attitudes:
Demonstrated ability to work independently, analyze and make sound decisions related to job responsibilities.
Demonstrated ability to run database reports without supervision and ability to analyze results.
Strong coordination and organizational skills required to prioritize work
Superior written, verbal communication and presentation skills
Strong knowledge of all Microsoft products including Excel, Word, Power Point and Publisher (preferred).
Experience working with databases and data analysis is required. Experience with Salesforce is a plus.
Ability to work in a fast-paced work environment and handle multiple requests/responsibilities simultaneously.
Experience in higher education admissions is strongly preferred.
Knowledge of the international student visa process and experience is a plus.
Adaptability and growth mindset highly desired.
Incumbent must be must be willing to travel. The incumbent represents the University of Miamiís Graduate Business Programs at pre-arranged and/or self-arranged recruiting events that may take place locally, regionally, nationally, and/or internationally.
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